Contact information

Contacts are available Monday–Friday from 9 a.m. to 5 p.m., Eastern time. We will respond to inquiries within one business day.


General consumer inquiries

 Chamelle Matthew
Senior Communications Specialist
office +1 703 247 1535

Media contact

 Joe Young
Director of Media Relations
office +1 434 985 9244
mobile +1 504 641 0491

Advertising approvals for IIHS logos and awardsAll requests will be reviewed on a case-by-case basis. See our copyright guidelines.

 [email protected]

Permission to use our information and imagesAll requests will be reviewed on a case-by-case basis. See our copyright guidelines.

 Legal Department

Member groups only

 Suzie Hagstrom
Senior Insurer Relations Associate
office +1 703 247 1547

Website technical issues


To subscribe to email updates about our crash test protocols, see our technical protocols page.


Insurance Institute for Highway Safety
Highway Loss Data Institute
4121 Wilson Boulevard, 6th floor
Arlington, VA 22203
main +1 703 247 1500

IIHS-HLDI Vehicle Research Center
988 Dairy Road
Ruckersville, VA 22968
main +1 434 985 4600