May 23-24, 2022

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Recent announcements from major OEMs have put electric vehicles front and center in our automotive future. This transition represents a seismic change in the makeup of the insured fleet.

Join the Insurance Institute for Highway Safety and Auto Insurance Report for an in-person insurer forum with a diverse group of stakeholders from across the industry to discuss the changes we can expect in repair, safety and driver behavior with the rise of EVs.

Recommended attire for the Vehicle Research Center: Business casual; jeans are fine. Keep in mind that you will be on your feet all day, so please wear comfortable, closed-toe shoes.

We want everyone to feel safe at our meetings and our facilities, so we are following our existing health and safety protocols. All attendees will be required to be up to date with their COVID-19 vaccinations. This means that you received two primary doses of an mRNA vaccine followed by a booster dose at least five months later or one primary dose of the J&J vaccine plus an mRNA booster at least two months later.

Please submit your vaccination verification here:CrowdPass Vaccine Verification.

Agenda

Agenda

Opening reception and dinner

Monday, May 23, 2022  7:00 p.m.
Omni Charlottesville Hotel

212 Ridge McIntire Rd.
Charlottesville, VA 22903

Meeting

Tuesday, May 24, 2022 7:00 a.m. to 3:00 p.m.
IIHS-HLDI Vehicle Research Center

988 Dairy Road
Ruckersville, VA 22968

7:00 a.m. Bus transportation to the Vehicle Research Center

7:45 a.m. Continental breakfast

8:30 a.m. Welcome

9-11 a.m. Morning sessions (with one break)

General Motors goes electric
After more than a century of building vehicles with combustion engines, General Motors has made the commitment to an all-electric future with vehicles such as the Cadillac Lyriq and Chevrolet Silverado and more on the way. This change has wide-ranging implications, not just for the auto industry but also for insurers. Andrew Rose will discuss GM’s plans for the future and what they mean for repairability, safety and beyond.

The electric version: repair and injury in electric vehicles
There are few people in the industry who know more about repairability than CCC’s Susanna Gotsch. With the continued growth of electric vehicles on the road, the auto industry is just starting to understand the implication of these new vehicles. Fewer parts means less to repair, but questions about batteries and many of the high-end features that accompany EVs linger. Gotsch will give the audience the most up-to-date look at the impact EVs are having on shops and repairability.

11:00 a.m. VRC tour

11:30 a.m. Crash test

Noon Buffet lunch

Afternoon sessions (with one break)

Electric drivers: changes in driver behavior
Changing vehicles means changing drivers. The transition from gas-powered engines has led to cars that are faster off the line, more efficient and come with more advanced driver assistance systems. Few companies have as much insight into driver behavior as Cambridge Mobile Telematics. CMT’s Ryan McMahon joins us to discuss the company’s latest look at how drivers of electric vehicles are behaving on the road.

Insuring an electric future
After a full day, Matt Moore of IIHS-HLDI and Brian Sullivan of Risk Information will sit down to digest the day’s presentations and take stock. Expect to hear about the role of OEMs, the impact on claims organizations and drivers, and how IIHS-HLDI will continue to support the insurance industry through this critical transition.

3:00 p.m. Adjourn

3:15 p.m. Optional ride & drive

7:00 p.m. Dinner for guests with morning flights (TBD)

Speaker biographies

Andrew Rose

President, OnStar Insurance, and Vice President, Insurance Innovation, at General Motors

Andrew Rose joined General Motors (GM) in 2020 as president of OnStar Insurance and as the automaker’s vice president of insurance innovation. His task is to bring GM back into the insurance industry, with a particular focus on incorporating vehicle and driving data to create a better insurance product.

Prior to joining GM, Andrew was chairman and chief executive officer of Compare.com, a comparison website for personal lines insurance, and the managing director and head of U.S. operations for Admiral Group. Andrew was senior vice president at Countrywide Insurance, where he helped build and ultimately ran their auto insurance business. Earlier in his career, Andrew served as an auto product manager for Progressive Insurance. Andrew’s career also includes stops at A.T. Kearney, Capital One, Shell and DuPont.

Andrew holds an MBA from the University of Virginia’s Darden School of Business and a bachelor’s degree in chemical engineering from Virginia Tech.

Brian Sullivan

Conference Co-Chairman and Editor, Auto Insurance Report

Brian Sullivan is a journalist and analyst who has been covering insurance for more than 40 years. Since founding Risk Information Inc. with his wife and business partner, Tracie Sullivan, in 1993, Brian has been focused exclusively on property and auto insurance, publishing the newsletters Auto Insurance Report and Property Insurance Report and hosting annual conferences for each industry. Brian is also in demand as a speaker at industry meetings, and often hosts seminars and makes presentations for boards of directors and senior management teams.

A native New Yorker who has called California home since launching Risk Information, Brian is a graduate of the Georgetown University School of Foreign Service. He has worked as a reporter and editor at American Banker, Philadelphia Business Journal, The Philadelphia Inquirer and The Journal of Commerce.


Matt Moore

Senior Vice President, Highway Loss Data Institute

Matt Moore is senior vice president of the Highway Loss Data Institute, where he oversees HLDI's research program, the collection of vehicle information and the production of loss data. HLDI processes insurance data from companies that represent approximately 85 percent of the U.S. private passenger auto insurance market.

Matt joined HLDI in 1999 as a programmer. During his 20 years at HLDI, Matt has held a variety of positions of increasing responsibility and scope. He is the author of numerous research papers and has led several projects that resulted in studies that were world firsts on topics such as collision avoidance technologies, legal recreational marijuana and antilock braking systems for motorcycles.

Before coming to HLDI, Mr. Moore worked in higher education, conducting institutional research, designing data systems and creating web sites. He holds an M.B.A. and a bachelor's degree from Saint Francis University in Pennsylvania.

Ryan McMahon

Vice President, Insurance and Government Affairs, Cambridge Mobile Telematics

Ryan McMahon leads the insurance and government affairs group at Cambridge Mobile Telematics (CMT), working with partners around the globe to deliver results from the company’s connected insurance programs.

Ryan is passionate about technological innovation in the insurance industry. Before CMT, he worked in claims, product, corporate and field marketing for both personal and commercial line carriers. Ryan spent five years at Plymouth Rock Assurance where he ran the “More Than Just Insurance” platform and worked on a team to introduce the first of its kind telematics-based rewards program to the U.S.

Ryan holds a bachelor’s degree in psychology from the State University of New York at Potsdam and an MBA from Worcester Polytechnic Institute.

Susanna E. Gotsch

Senior Director, Industry Analyst, CCC Intelligent Solutions

Susanna Gotsch is senior director and industry analyst at CCC Intelligent Solutions, an AI and technology solutions company for the automotive, insurance and collision repair industries.

Susanna has been with CCC since July of 1992 and has authored The Crash Course, CCC’s annual publication on trends impacting the auto claims ecosystem since 1995. This publication has become a key resource for the industry in understanding how broader trends within the economy, new and used vehicle marketplaces, and collision and medical industries affect auto claim frequency and costs. Susanna also consults on the ongoing development of CCC’s industry-leading analytics and AI products.

In 2011, Susanna was recognized by the Women’s Industry Network (WIN) as one of the most influential women in collision repair. She served on the WIN board from 2011-2017.