Contact information
Contacts are available Monday–Friday from 9 a.m. to 5 p.m., Eastern time. We will respond to inquiries within one business day.
Media contact
Joe Young
Director of Media Relations
office +1 434 985 9244
mobile +1 504 641 0491
General consumer inquiries
and video purchases
Chamelle Matthew
Senior Communications Specialist
office +1 703 247 1535
Advertising approvals for IIHS logos and awards — All requests will be reviewed on a case-by-case basis. See our copyright guidelines.
Shelley M. Shelton
Manager of Consumer Ratings and Member Support Services
office +1 434 985 9261
Laurel B. Sims
Senior Legislative Policy Analyst
office +1 703 247 1527
Permission to use our information and images — All requests will be reviewed on a case-by-case basis. See our copyright guidelines.
Member groups only
Suzie Hagstrom
Senior Insurer Relations Associate
office +1 703 247 1547
Website technical issues
To subscribe to email updates about our crash test protocols, see our technical protocols page.
Insurance Institute for Highway Safety
Highway Loss Data Institute
4121 Wilson Boulevard, 6th floor
Arlington, VA 22203
main +1 703 247 1500
IIHS-HLDI Vehicle Research Center
988 Dairy Road
Ruckersville, VA 22968
main +1 434 985 4600